Order or refund help
For payment, receipt, download delivery, or refund requests, use the support link in your Digistore24 order confirmation. Include your order number.
Digistore24 SupportN
Guide questions
For questions about the guide, reply to the delivery message you received after purchase. This routes your question through the verified order channel.
Helpful details to include
- Your Digistore24 order number.
- The email address used at checkout.
- A concise description of the issue.
- For plant questions, the species, growing environment, and recent feeding schedule.
Security reminder
Never send full card numbers, passwords, or banking credentials in a support request.